Welcome to Castoff Retail Canada, where sustainable shopping meets convenience. Established in 2023 in the picturesque Okanagan region, we take pride in being Canada's pioneering used online shopping portal with a unique twist—same-day delivery of used goods, Castoff Retail Canada redefines the way you shop for second-hand items, blending eco-consciousness with unparalleled convenience.
Co-Owner/Founder
The unstoppable force behind the scenes, Jamie is not just a career business owner; she's a maestro conducting multiple businesses with finesse. From sunrise brainstorming to moonlit strategy sessions, Jamie never stops working—she thrives on turning ideas into reality. But it's not all business jargon with Jamie. Oh no! She's the Picasso of up-cycling, turning ordinary into extraordinary with a splash of creativity. Passionate about making a difference, Jamie channels her energy into helping those with food needs. That's why we found her rallying with the Okanagan Food Bank, making sure no one goes to bed hungry. Now, let's talk adventures. Jamie is the embodiment of spontaneity. When the weekend hits, you'll find her mapping out impromptu road trips or discovering hidden gems in the city. Because why settle for the ordinary when you can embrace the unexpected with a dash of Jamie's signature flair? Cheers to the unstoppable, the passionate, the spontaneous—cheers to Jamie!
Fin- Tastic Customer Service Agent
Meet Carl, the Fin-Tastic Customer Service Agent and our beloved mascot! Hailing from the depths of creativity, Carl is not your ordinary fish – he's the discerning expert swimming in the sea of customer satisfaction. With his keen eye for quality, Carl is here to make sure you dive into the best merchandise experience. Known for his impeccable taste and a penchant for excellence, Carl goes beyond the surface to identify the true value of goods. Whether it's a vintage treasure or a modern gem, Carl will be your trusted guide, categorizing items into four distinct classifications: "Excellent," where quality reigns supreme; "Good Shape," for those items that still shine brightly; "Needs Work," for those in need of a little TLC; and "Tired," when an item has seen its fair share of adventures. With his friendly demeanor and a knack for precision, Carl is ready to assist you on your journey to finding the finest merchandise. From scales to service, Carl is the catch of the day for unparalleled customer satisfaction and quality assurance. Swim with Carl, and experience the sea of shopping like never before!
Co-Owner/Founder
Our team's superhero with more hats than you have in your closet! As our Co-Owner, she’s the mastermind blending creativity and strategic wizardry into our daily adventures. Picture this: Katelyn, our Logistics Dynamo and Warehouse Director, gracefully taming the warehouse chaos with the finesse of a dance instructor. But hold on, there’s more! Underneath those serious titles, she's our secret wordsmith, turning everyday tasks into a symphony of charm. But here's the real deal – Katelyn isn't just a business whiz. She's the heart of our team, spreading warmth and love that could thaw even the iciest of warehouses. Feeling a bit down? Katelyn’s kindness is like a sunshine-infused pick-me-up. Now, let’s talk customer service. Katelyn doesn't just handle inquiries; she turns them into unforgettable conversations. If there were an Olympics for making customers feel like rockstars, she'd be on the podium with a gold medal and a victory dance. In a nutshell, Katelyn is our Co-Owner with a twirl in her step, the caring customer service magician, and the logistics dynamo turning our daily grind into a joyous rollercoaster ride. So buckle up for the Katelyn experience—it's a fun and fabulous journey!
